We’ve created a series of informational videos to help you with common issues.

Simply click on the video you’d like to watch to learn more about your service.

24/7 Internet helpdesk – 877-723-6875

Router Placement

Trying to determine the best spot for your router? There are many factors that can affect the Wi‑Fi signal throughout your home. Watch these videos for some tips on where to place your router. SCTelcom does offer a managed service with a carrier-grade router. Included with this service, our technician will install and make sure the router is in the best spot possible for optimal signal strength. We also take care of setting up and managing your network so you don’t have to. For this hassle free option, call us at 877-723-6875.

How Internet Speed is Measured

Trying to determine which Internet speed package is right for your household? Click on the video for helpful information to give you the best Internet experience possible.

Is Your Internet Connection Slow?

Do you understand the concept of bandwidth? What about the impact of having multiple devices and multiple users in the household? Click on the video below to get a basic understanding of bandwidth and how an Internet speed upgrade may benefit your household.

Wi‑Fi 101 – Router Placement

Is your Wi‑Fi slow or unreliable? Do you have trouble loading web pages or images on your phone or tablet? Have you had issues streaming videos? Watch the video below to maximize your Wi‑Fi speed!

Wi‑Fi 101 – Bandwidth

Notice slowdowns on your Wi‑Fi network? SCTelcom offers fast Internet speeds, but if your broadband package is not keeping up with the devices in your home or if your wireless router is several years old, it could be time for an upgrade. For optimal Wi‑Fi performance, contact us for an Internet speed upgrade or sign up for our leased router service.