Support
Bill Pay
To access your account via computer, go to sctelcom.smarthub.coop/
Click the hyperlink “Sign up to access our Self Service site” next to the New User or log in with your existing user ID and password.
We recommend having your statement available, as you will need to enter relevant information, such as your email address and the 9 digit account number shown on your statement.>>
After you’ve logged in, you can pay your bill, view old billing, and manage your account information.
SmartHub lets you access and manage your SCTelcom account from the web or, as an app, on your mobile device. You can pay your bill, view billing history, manage payment methods, and more from the palm of your hand.
Access SmartHub via computer at sctelcom.smarthub.coop or download the app, SmartHub, for free.
The mobile app is a native application that can be downloaded and installed on your compatible mobile phone to tablet device. The web version is internet accessible from any web-enabled device. Both the app and the web version give you secure access to maintain your account information, view your bills, see payment history, make payments on one or more accounts, and set up recurring payments.
The web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or missed due date. The web has a profile page available for you to maintain your personal information, password, security pass phrase, and stored payment methods.
SmartHub is supported on the following platforms:
- IOS 3.1 and above (iPhone and/or iPad)
- Android 2.1 and above (Smartphones and tablets)
Yes. All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Mobile devices offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
Simply look for the app name in the Apple Store or in the Android Market. Search: SmartHub (not case sensitive, but all one word), if duplicates appear, the correct app is provided by our partner, National Information Solutions Cooperative.
No. SmartHub is free to download and install.
The information you see in the app and on the web is shown in real-time, so it’s always accurate. However, if you keep your app or the web version open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.
You must log into the web and click notifications. Select preferred notification method (Text, Mobile Push, Email, or Phone) and fill out the appropriate notification information based on your selection. Click Next to continue, verify the notification parameters and confirm. If you have multiple accounts, while you are setting the notification it will prompt you to indicate which account the notification is for.
